It is the main priority of Naniworld Services to provide clients with top quality customer service, people support and various call center services across the globe.
The idea of Naniworld was conceived in 2019 and birthed in 2021 with the sole aim of changing the status quo and proffering excellence in customer service delivery. We have dedicated and well-trained group of agents who are able to consistently provide excellent services delivered in a timely, professional and cost-effective manner. Whatever a client's customer relations goals are: quantifying sales leads, responding to ad inquiries, market research, or general information requests, we have the people with the expertise to professionally service those needs.
We achieve this by effectively balancing the three main ingredients of customer service i.e. • People • Processes & • Technology
Naniworld Services aims to blend into various market categories. We will be working as a first level help desk for a number of small to medium companies, and be taken on short-term or long projects such as customer support, live chat support and technical support for various clients. We also have the passion to extend our services worldwide and serve clients from different parts of the world.
Ours is a boutique digital telephony and marketing firm that influences customer buying decisions and improves net loyalty for clients. Beyond driving calls, our call center provides customer satisfaction surveys and feedback for our clients. Our customer service offerings include staff and management training on the ability to use positive language to drive company’s vision.
We will adapt our operation to meet unique business process requirements as well as company’s corporate culture and with strategy company’s growth and performance in mind, we will hire, train and manage a team of customer service agents to strengthen the contact center operations of companies and promote organizational efficiency. With our expertise, highly skilled and experienced customer service outsourcing professionals, and strong focus on operational excellence, our clients can go to sleep while we create magic.